Questions To Ask When Hiring IT Support

If you’re just starting out with your own business or about to hire IT support specialists for the first time, it is natural to feel overwhelmed with the offers available and choosing which solution is the right one for you. As with most things in life, asking the right questions can be the solution for your problem, so figuring out what those are could be a good way to start the process.

One of the key aspects to consider when looking for managed IT support is to make sure their location is convenient for you. Luckily, there is no shortage of IT support providers in London or in the UK in general, so that shouldn’t be a problem for UK-based businesses. Also, as brilliant as foreign IT geniuses might be, you want to make sure your support comes from natives or someone who is actually fluent in your language, so that you don’t need to go through “the language barrier” in the middle of an IT crisis.

The next thing you need to make sure of is that they’re hands-on, meaning that they will be aware of your situation at all times, so that everything is always in top shape and any problems can be caught as early as possible, preferably even before your clients, employees or yourself become aware of them and crises can be averted.

Also along the same lines is to make sure that they can track your technology and solve problems remotely, which is something most IT companies in London and in other big cities offer these days, even as part of their basic packages, and that can be almost literally life-saving, as it will save you time, money and trouble if any problems arise. Remember, however, that this should not be your only option, nor the only one you use, especially when several options are available.

Which is why you should definitely ensure that the IT support you hire can assist you locally, on-site, as well as remotely, because there are obviously some problems – those related to hardware, for instance – that cannot be solved remotely or with your own basic knowledge. It is also why you want to hire a local company, as those are able to get to your offices quickly and more easily and thus offer better and more immediate support to accommodate your schedule and needs.

Finally, you should make sure that any IT support providers you hire will be true partners to your business, which means that they will help you choose and manage your IT vendors so that your interests are best served and your infrastructure is completely functional at all times, something vital for the success of your operations, especially as your business grows and faces new challenges.

All in all, the ideal IT support service is one which works with you rather than for, or worse yet, against you. The key to make sure of that is partially in the aspects cited above, but it is also in knowing exactly what you want and need from the service provider so that you can ask for and about what is truly relevant for you and your business.

A Guide To DSL IT Solutions

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In the communications era we live in, there are endless ways to connect to the internet at home, the office, the mall and even out in the open. In fact, we have come a long way since the first internet connections were available, and it is now possible to access the web without using telephone lines or cables, and even remotely, without an actual known source.

In spite of all of this, however, a large number of people still turn to classic and reliable DSL when installing an internet server at home or in their businesses, which leads one to wonder about the DSL IT Solutions Pros & Cons.

Although there are more modern and efficient ways to connect to the web, such as fiber optics, which is the fastest and more reliable out there, at the moment, DSL still holds a number of advantages which make it the primary choice of internet connection for home users and small businesses in general.

The biggest advantages of DSL are invariably price, coverage and number of companies offering the service, three factors which are closely related. Long gone are the days of inconvenient dial-up and cable connections, and so are those when only one or two companies offered DSL IT Solutions. The fact that this service is now so widely available is, in fact, partially why it is so affordable, as competition tends to encourage businesses to lower their prices in order to lure clients. It is only partially the reason though, as DSL was always comparatively cheaper because it makes use of existing infrastructure, something which both providers and users can take advantage of.

In fact, being able to use existing phone cables and spare landlines was one of the initial reasons why DSL became popular, as it was much more convenient than adding more cables and enabled clients to use their phones and the internet simultaneously, something they couldn’t do before. However, this also leads to one of the main disadvantages of DSL services ´- as reliable as they are, DSL connections are prone to be slow, impaired by the usage of the landline and vulnerable to the elements.

In addition to that, DSL packages are also usually limited in more ways than one, both in terms of download and upload speeds as well as maximum bandwidth and data exchange, which is particularly inconvenient for businesses, both small and big, as well as those who work from their computers, but also for home users who enjoy watching videos or movies, as they can experience lagging, not to mention they have to be wary of extra charges if they surpass their package’s limits.

It is important to mention that some IT service providers have done their best to eliminate some of these disadvantages, like these guys, and that even if slightly outdated, DSL is much better now than it was when it first came onto the market. It might, however, not be able to fulfill the needs of larger businesses or individuals which use the internet – particularly downloads and uploads – heavily, since it won’t reach higher speeds and it might fail in times of severe weather conditions or high phone usage, which is also essential for running a business.

Best DSL Providers In Atlanta – Comcast Is Still The First Option

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DSL is the most common internet service and the easiest to come across, so it isn’t surprising that competition is fierce in the great city of Atlanta. The area is quite well served, and the performance of the service is also quite satisfactory, so in spite of some people’s claims that the service is overpaid (which it is, compared to the national average) and the fact that the providers services aren’t always as advertised, one can assume that DSL users in the area have plenty of options and good access to the web, whether they are individuals or businesses, and also whether they make light or heavy use of the service.

DSL service providers in Atlanta range from big, national companies such as AT&T and Verizon to smaller iSPs. In this context, it can be hard to determine which are the best DSL providers in Atlanta, as coverage is different between brands, and so are the packages offered. AT&T and Comcast are, however, the leaders in the local market, and the fiercest competitors in the area, as they are the most reputed and those who have the best coverage in the area.

While T-Mobile and Verizon are nowadays hot on their heels in most areas, Comcast and AT&T U-Verse are still widely considered the best DSL providers, as they offer the best packages, very reliable service and great value for what consumers are getting. The fact that these two companies were also the first to establish themselves in the area obviously won them the locals’ loyalty, and the two seem to have been able to keep their customers happy, the superior quality of their service, combined with a fairly priced package have ensured that they maintained their places in the long run.

So what distinguishes these two services? Well, the market has greatly changed since they both started offering DSL services in Atlanta, and they now have to compete with several smaller, local ISPs such as EarthLink, which is possibly why the two have really improved their service since. While AT&T used to be cheaper, something which made it more convenient for home users, Comcast is now the best value DSL service in Atlanta, with AT&T in third place behind T-Mobile.

Also, while there isn’t a big difference in quality or in the fulfillment of their promises, AT&T’s upload and download speeds are somewhat disappointing when compared to its direct competitor, even falling behind other providers in the latter, thus providing that the U-Verse may be a great, reliable option for most regular users, but not for those who need more from their internet provider, such as small businesses and freelance workers who may need to upload and download large files regularly.

To sum up, there isn’t much between the best DSL providers in Atlanta. While Comcast may be the very best option when all aspects are considered, there are plenty DSL providers to choose from in Atlanta, and most of them are quite reliable and accessible. It is also worth pointing out that, at this point, DSL services are quite widely available, so choice is likely not conditioned by location anymore, which is fantastic, seeing as consumers can now get the best combined packages from their preferred providers instead of having to choose between one or two which cover their area.

Pros and Cons of DSL – Is It Still The Best Internet Connection Available?

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DSL is probably the most popular broadband internet connection type in the world. While it has been around for a long while now, and it is being overtaken by Wi-Fi and fiber optics services in some parts of the world, DSL is still very widely used, as it is a greatly reliable and fast way of establishing an internet connection for particular homes and businesses. With the widespread of newer, more advanced internet connection and landlines becoming increasingly obsolete, however, it is worth looking at DSL pros and cons to figure out if this is still the best internet solution for you.

Compared to older cable and dial-up internet connections, DSL has a lot of advantages. It doesn’t require any extra wires to be installed, as it uses your phone’s landline connection, but it will also leave the lines open for you to actually use your phone, something which you couldn’t do with more primitive internet connection services. Also, it is a lot more secure, which is always good because hackers are always on the lookout, and you don’t want to be sharing your connection – or worse yet, data – with someone whose intentions are less than noble.

On the other hand, and even compared to dial-up, which is basically obsolete at this point, DSL still has its disadvantages. One of the biggest strikes against it is that performance can be poor at times, for more than one reason. On one side, there is the fact that you are using phone lines, so speed and connection quality can be unsatisfying during busier periods, which can be something particularly inconvenient in business environments where several lines are often being used at once. On the other side, DSL is also very dependent on proximity, so if you are situated somewhat far from the provider, your connection will likely suffer.

When compared to fiber optics, the new generation of internet connection which is independent of copper wires but can also deliver TV and phone services, DSL loses out in reliability and speed. Fiber optics aren’t as exposed to disruptions, which makes them more reliable, and the way the service is provided allows for better bandwidth and speed than with DSL. This will not make a big difference for regular home internet users, so long as they don’t work from home or tend to make regular and large uploads on to the internet.

Also, DSL still holds a big advantage compared to fiber optics – it is quite a lot cheaper and more readily available than fiber optics at the moment, even the latter is steadily expanding, which will eventually also mean a drop in price will occur. For this reason, and seeing as the reliability and connection performance isn’t too different, most home users might still prefer to maintain their DSL connections at the present moment.

Whether you should or not stick with a DSL connection depends on what is available to you and what you use it for. It may not always be ideal, but it is still a great option for home users and small businesses, as the investment is very small and the reliability – performance and security-wise – is very comparable to those of more modern services, which are still more expensive and less widely available.